Privacy Policy Print E-mail
This is a privacy policy for Steam Dreams. Our homepage on the Web is located at http://www.steamdreams.co.uk. We invite you to contact us if you have questions about this policy. You may contact us by mail at the following address:

Steam Dreams
PO Box 169
Albury
Guildford
Surrey
GU5 9YS

You may contact us by e-mail at This e-mail address is being protected from spam bots, you need JavaScript enabled to view it
You may call us at 01483 209888.

Dispute Resolution and Privacy Seals

We have the following privacy seals and/or dispute resolution mechanisms. If you think we have not followed our privacy policy in some way, they can help you resolve your concern.

New Dispute: Remedies for problems with the P3P policies will be based on good customer service. We will make reasonable efforts to correct errors.

Additional Information

This policy is valid for 1 day from the time that it is loaded by a client.

Data Collection

P3P policies declare the data they collect in groups (also referred to as "statements"). This policy contains 4 data groups. The data practices of each group will be explained separately.

Group "Access log information"

We collect the following information:
  • Click-stream data
  • HTTP protocol elements
This data will be used for the following purposes:
  • Completion and support of the current activity
  • Web site and system administration
  • Research and development
This data will be used by ourselves and our agents.

The following explanation is provided for why this data is collected:

Our Web server collects access logs containing this information.

Group "Cookies"

At the user's option, we will collect the following data:
  • HTTP cookies
This data will be used for the following purposes:
  • Research and development
  • One-time tailoring
This data will be used by ourselves and our agents.

The following explanation is provided for why this data is collected:

Cookies are used to track visitors to our site, so we can better understand what portions of our site best serve you. We also use cookies to allow our server to maintain information about the contents of your shopping cart.

Group "Transaction info (required)"

At the user's option, we will collect the following data:
  • Physical contact information
  • Online contact information
  • Purchase information
This data will be used for the following purposes:
  • Completion and support of the current activity
  • Research and development
This data will be used by ourselves and our agents. In addition, the following types of entities will receive this information:
  • Delivery services
The following explanation is provided for why this data is collected:

Information we collect in order to process your purchase.

Group "Transaction info (optional)"

At the user's option, we will collect the following data:
  • Physical contact information
  • Online contact information
  • Purchase information
This data will be used for the following purposes:
  • Anonymous user analysis
  • Anonymous user profiling and decision-making
  • Contacting visitors for marketing of services or products. The user must opt-in to this usage
This data will be used by ourselves and our agents. In addition, the following types of entities will receive this information:
  • Delivery services
The following explanation is provided for why this data is collected:

Information we collect in order to process your purchase.

Cookies

Cookies are a technology which can be used to provide you with tailored information from a Web site. A cookie is an element of data that a Web site can send to your browser, which may then store it on your system. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether to accept it.

Our site makes use of cookies. Cookies are used for the following purposes:
  • User targeting
  • Research and development
 

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I just wanted to you to know how much pleasure traveling on 11/9 from Waterloo to Bristol gave us. Our party of 4 have traveled with you several times recently and always enjoyed ourselves but this time it was even more special. Oliver Cromwell seemed to perform so effortlessly and the new caterers did an excellent job and the staff, all of them, were so courteous and helpful at all times. Keep up the good work. AD 11-9-08